Refund policy
We want you to love your purchase! If you are not completely satisfied, we offer store credit for eligible returns.
Return Windows & Eligibility
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Initiation: Returns must be requested within 30 days of delivery.
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Store Credit Only: All approved returns are issued via store credit. Original shipping fees are non-refundable, and customers are responsible for return shipping costs.
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Shipping Deadline: Items must be dropped off with the carrier within 7 days of return approval. Late returns will not be accepted.
Condition Requirements To qualify for store credit, items must be returned in their original, unworn condition:
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Tags attached and unremoved
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Free of makeup, perfume, deodorant, smoke, or pet hair
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Unwashed, unworn, and folded neatly
Final Sale Items The following items are final sale and cannot be returned:
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Sale items or items purchased with a discount code of 20% or more
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Accessories, jewelry, hats, and bodysuits/swimwear
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Items marked as "Final Sale" at checkout
Defective or Incorrect Items If you received a damaged or incorrect item, please notify us within 3 days of delivery at info@meloralaneboutique.com with photos of the issue so we can make it right.
Order Cancellations: If you request to cancel your order before it has shipped, we can issue either:
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Store Credit for the full amount of your purchase, or
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A refund to your original payment method minus a 10% restocking fee.
To start a return, you can contact us at info@meloralaneboutique.com or meloralaneboutique@gmail.com